Transparent Shipping Costs

Many of the pieces I make are one-of-a-kind and therefore not easily replaceable so I work hard to ensure that your carefully chosen purchase reaches you in perfect condition. In the words of one customer: It would have taken a nuclear explosion to blast through that packaging!

My aim is for you to feel that you've received a real treat when your Pip Wilcox Ceramics parcel arrives. All my orders are gift-wrapped; I invest in high quality packaging products (biodegradable, recyclable or recycled where possible); and well-regarded shipping services. 

UK Shipping

I send all UK orders using Royal Mail's 2nd Class Signed For service. My postage and packaging rates for UK delivery start at £5.95 and will vary depending on how many items you purchase and how much those items weigh. As an example, this would usually cover the cost of sending you two standard size vases (or four miniature bud vases). Four standard size vases (or eight miniatures) would usually cost £10.95. Exact shipping rates will be calculated at checkout. I usually dispatch orders within three working days of purchase.

International Shipping 

I am able to ship small parcels overseas using Royal Mail - wherever possible I use their International Tracked and Signed service, although this isn't an option for all overseas destinations. International shipping rates will vary depending on size, weight and destination. My postage and packaging rates for delivery to Europe start at £16.50, and to the Rest of the World at £22.50. Exact shipping rates will be calculated at checkout. I usually dispatch orders within three working days of purchase. 

Ceramics Club Shipping

Ceramics Club Membership must be purchased with the relevant Shipping Add-on (which is available in my online shop). I send out the four pieces that are included within Membership via Royal Mail. For UK parcels I use their Signed For 2nd Class service and for International parcels I use their International Tracked and Signed Service wherever possible. Any additional purchases made by Members from my online store are subject to normal shipping methods and costs (see above).

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.